To all our Community

We have created this page to keep you updated on what is going on today with the current situation we all are currently going through. 

Remember that we are in this together and please take care of each other!


Coronavirus: Know the signs

15 Apr 2020


Coronavirus (COVID-19) at a glance

14 Apr 2020

Over the past week, there has been an average of 70 new cases reported each day. Of the newly reported cases, the majority have been from NSW, followed by Victoria..

Read more

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Australia introduces new visa option

08 Apr 2020

Australia has introduced a new visa option for those who are unable to depart Australia and also to address workforce shortages rising in critical sectors as a result of the COVID-19 pandemic. Read more

Coronavirus and Temporary Visa holders

The Government is making a number of changes to temporary visa holder arrangements during the coronavirus crisis in order to protect the health and livelihoods of Australians, support critical industries, and assist with the rapid recovery post the virus. Read more

Are you on whatsapp?

Message +61 400253787 or go to aus.gov.au/whatsapp in your web browser to get COVID19 information you can trust from the official Australian Government chatbot. WhatsApp is available from the Apple & Google App Store.

Prime minister´s update.

25 March 2020

Update on social distancing and other measures to combat coronavirus learn more

Coronavirus COVID-19 What you need to know.

This information sheet tells you what it is, how it spreads, who is most at risk, and what you can do to help stop it spreading. Download here


Coronavirus Symptom Checker.

Find out if you need to seek medical help HERE

Monitor yourself for symptoms including fever, cough or shortness of breath. Other early symptoms include chills, body aches, sore throat, runny nose and muscle pain.


Tips for taking your study online

Top Tips From a Lecturer if You’re Studying Online During COVID-19    HERE


 More useful information

Rent Relief letter

You can use this template if you need to negotiate your rent. We hope it helps!

Download it here

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COVID-19 and your cover -NIB

If you are wondering if you are covered in case of infection, you might find your answer here 

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Take a moment with a meditation

To help support you through this time of crisis, we found meditations you can listen to anytime here

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International student FAQs 

1.- What do I do if I am already in Australia and have questions?
If you are already in Australia, stay informed through the official pages of the Australian government or through our website. If you need help, contact your education consultant or fill out this form and one of our education consultants will be in touch with you as soon as possible.
2.- What should I do if I already have my trip scheduled for the next weeks? 
We recommend that you postpone your trip. We will help you out with the necessary procedures to change the dates so that you can live the experience later on.
3.-If I decide to cancel my visa, can I get a refund? No, Visa fees are not refundable. But you can talk to your education consultant to discuss your school and insurance fees refund options. 
4.- Can I defer my course start date if I am not able to travel?
Yes, your course can always be deffered if due to the current conditions you are unable to travel. We can help you out with all this process. 
5.- If I am in Australia, and I find difficult to pay my tuition fee, What can I do? Please contact us to discuss your options. The requests will be assessed on a case-by-case basis and on your school terms and conditions. 
6.-Can my health insurance be suspended while I am in Australia for not attending classes or a problem with the school?
No, If you are in Australia you must be covered. That is a condition of your student visa. 
7.- Are there any special promotions if I would like to extend my stay in Australia? 
Yes, at Open Conexus we are always trying to do our best to help our students. We currenty have some great promotions that can help you to save money on your first payment. Contact us for more information here
8.- If I am planning my experience in Australia, when is a good timing to start my course?
It is difficult to answer this question and even the experts are not quite sure. Global estimates are that the restrictions can last until mid-June. We recommend start your process and leave everything ready  to start in August - September, but that will depend on the Australian Governmet measures. 
We will be updating regularly our website to keep you informed.